Frequently Asked Questions

If your business is already on our directory but you haven’t claimed it yet, click “Claim listing” in the top right-hand corner of your business listing page.  If a "Claim Listing" link is not visible, please contact us.

Yes you can for the first three months without a credit card entry. At the end of three months you will get a reminder to register permenantly or your profile will be deleted notification. PharmaChemical.com is globally well known directory and it's an online pharmaceutical marketplace. Consider spending $10's of thousands of dollars to visit an pharma chemical exhibition show, or spending nearly $50K to get a booth in an exhibition just for 3 days. Why not to create an online 365 days visibility at a very reasonable cost on PharmaChemical.com?

Please keep in mind that website visitors have no restriction to browse your information. However, we have controls in place to avoid spams.

It’s quick and easy to list your business here. Your business won’t appear on the site right away as it can take up to 48 hours for our database to update, and you’ll be notified when your listing is live. Don’t forget to add content to your listing including a description, images, Products (Chemicals, Equipment, Machinary, Packaging Materials and Services) and deals at Your Business Centre. 

We offer listing owners the features they want and can share with their visitor:

• Image, Document, and Products Listing via Classifieds modules
• Logos and Banners
• Google PageRank Calculation
• Reviews and Ratings
• Listing Claiming, Suggestions, Abuse Reporting
• Receive Messages from visitors
• Print and Export to PDF
• Download vCard
• Add to Favorites
• Maps (Google, MapQuest, Bing)
• Bookmark and Share
• Click to Call
• Send SMS
• Business Hours
• Styling and Sorting

Service provider listing type aims to give opportunity to the Service Providers which has no production and can be listed at least 3 categories and also they can list their 3 services (instead products) to give maximum information about those.

To add or edit content on your listing, login and update your listing in your Account dashboard. If your business is already on our directory but you haven’t claimed it yet, click “Claim listing” in the top right-hand corner of your business listing page.

Yes, "Service Provider" level Listing can be upgraded to higher levels of "Silver" or  "Gold" level Listings at any time from the Login Area.

Yes,  "Silver" level Listing can be upgraded to higher levels of "Gold" level Listing at any time from the Login Area.

If a listing has incorrect information listed, please use the "Report" link/button on the listing.  This will redirect you to a form where you may submit the details concerning the incorrect information.  We will receive this report and review the information in question and make any changes as necesarry.

We get most of our information from our older version of directory which was recently replaced by a new script.  Other information is submitted by listing owners or information we have gathered manually.

In addition to the Terms & Conditions, the following Rules apply to all Listings:

• PharmaChemical.com may block individuals and certain companies from creating accounts at its own discretion and existing Accounts can be deleted at the discretion of PharmaChemical.com
• All new listings and edits to listings are subject to the approval of PharmaChemical.com due to editorial reasons. Listings may be immediately available on the directory after creation, however this does not indicate approval by PharmaChemical.com and PharmaChemical.com may remove listings at any stage after its creation, if:
  • Company information consist of illegal activities
  • Suspicious company information is subject to international criminal investigations
• PharmaChemical.com may change its Pricing Plans at its own discretion without further notice. However the change does not effect you until your renewal date.

Currently each Listing can only be only shown in a single Location. If you wish to be seen in multiple locations, you will have to create individual Listing for each Location.

You can also provide additional office addresses in the main body of your Listing. But if each locations has different product or services this will not help you. If this is the case, please contact us and we will provide you 75% discount for the 2nd and all other branch/subsidary registrations. By doing this, you will get the full benefit of spam free communication tools for each locations.

We will be happy to create a new category if that is more suitable for your Product or Service. Write to us and if we agree we will create a new category for your Products or Services.

The Rules with regards to Category Selections are as follows:

• All category selections are subject to approval by PharmaChemical Directory as the category selection must be appropriate to the product or service being listed
• A Listing may be shown in more than one category depending on the subscription plan selected
• Registered Users can change the Categories of their listing at anytime from the Login Area, but this is subject to Rule 1 above 
• PharmaChemical Directory can change the Category of a Listing at its discretion if it finds that another Category is more suitable to the products or services being listed. You will be notified of any changes. If the Registered User refuses to accept the Category selected by PharmaChemical Directory, the Listing may be suspended or Cancelled.

Those with a GOLD Listing can post links to videos (such as youTube videos) in the Main Description

Yes you can. Indeed, we provide service to every continent.

You have several options to contact a suppliers:

1. By email: Click on the "Send Message" link on the Listing to send an email
2. By Phone: Call the phone number displayed on the Listing
3. By Post: Send a letter to the displayed address
4. By Skype: Some Listings have a Skype Contact available

Yes you can. Use "Find" field to write the company name, leave category & location fields blank and click on search button.

Once you create an account, you can opt-in to our newsletter.

At the moment, we haven't started sending Newsletters. Once we have enough interest we will start our Newsletter.

Don’t worry, it happens to the best of us. You can reset your password by clicking the “Forgot your password?” link on the login screen.

All these details can be changed once you login. Just click “Edit profile” from the options visible in your account dashboard.

Our directory respects your privacy and will not give, sell, trade or share any of your personal information to any third parties.

You may contact us using our contact form.

Buyers, Production, Quality Control and Sales-Marketing departments like to hear what other people think of a business before using it, and they like to spread the word about their own experiences. Businesses have always relied on this kind of word-of-mouth to get new customers, the only difference today is that it happens online.

Ratings and reviews allow consumers to give businesses feedback, letting them know if they like what they’re doing and giving businesses a chance to respond with a comment.

Yes, we moderate every review and comment before we publish them.

It’s impossible to keep all customers happy all the time, so if you want to respond to the reviewer, add a comment under their review explaining your side of the story. You can encourage other clients to review your business – lots of good reviews will quickly outweigh a poor review. 

If you are a Registered User, you can delete the listing yourself, but if not, simply contact us and we will delete your Listing.

No, we don't refund payments.

PharmaChemical.com is an industry leader in pharmaceutical supplier/buyers directory and has very good reputation. Including your company in our directoy is a real privilage for your company as well as for us having you here. But we highly recommend you to think twice before you register. There is nothing to loose, because it's a win-win situation for each parties.

This is an example to show how Youtube videos (or other content) can be embedded in custom pages.